Shipping Policy

Find processing information, shipping methods and tracking guidance for retail and bulk orders.

Processing & business hours

Monday–Friday, 9:00 A.M.–5:00 P.M., Arizona Standard Time.

Most orders are processed and packaged within 24 hours, excluding weekends. Orders containing low-stock items or large bulk packages may take longer. Contact us for additional information about a delayed order.

Delivery estimates depend on carrier information and the shipping address supplied at checkout. Incorrect addresses can delay shipment. Customers are responsible for monitoring their order tracking.

Shipping methods & rates

Items ship as they become available. Transit time begins after an item leaves our warehouse and depends on the shipping method selected.

U.S. shipping options include calculated USPS services. Bulk items use calculated FedEx Ground shipping within the U.S. Available rates and delivery estimates vary by package size and destination.

International shipping

International options include USPS International First-Class, Priority Mail International and DHL Worldwide Express.

Estimated transit times do not include customs clearance. Customs processing and local postal delivery can add time. Customs duties or taxes may be due upon delivery. We are not responsible for customs delays or clearance issues.

If you have questions about the shipping option used for your order, contact customer support.

Order updates & tracking

You will receive email and store updates for order placement, processing and shipping. Tracking numbers can be provided upon request. Carrier tracking may take up to 24 hours to update.

Check your delivery address

Use your full name, street address, apartment or unit number when applicable, city, state and ZIP or postal code. Leave the second address line blank if it is not needed.

For checkout errors, double-check your card number, expiration date and billing address. An account can provide access to your order history and saved addresses.